Privacy Policy
Last updated 2 June 2026
Orda ("we", "our", or "us") is committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how you can control it.
1. Information we collect
- Account data — name, email address, and profile photo when you sign in.
- Store data — display name, username, description, phone number, and avatar you provide when creating a store.
- Order data — products ordered, quantities, notes, and transaction records.
- Usage data — pages visited, actions taken, and device/browser information collected automatically.
2. How we use your information
- To create and manage your account and store.
- To process and fulfil orders between buyers and sellers.
- To send transactional notifications (order confirmations, status updates).
- To detect and prevent fraud and abuse.
- To improve and maintain the platform.
3. Sharing your information
We do not sell your personal data. We share it only where necessary:
- Between buyers and sellers — sellers see order details; buyers see store contact information to coordinate delivery.
- Service providers — infrastructure, authentication, and analytics providers who process data on our behalf under strict confidentiality agreements.
- Legal obligations — when required by applicable law or a valid court order.
4. Cookies
We use session cookies to keep you signed in and preference cookies to remember your settings. We do not use third-party advertising cookies.
5. Data retention
We retain your data for as long as your account is active. Order records may be kept for up to 7 years to comply with applicable tax and commercial regulations. You can request deletion of your account at any time (see below).
6. Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing us at the address below. We will respond within 30 days.